made to order pieces ship within ~ 4 to 14 days of purchase. in stock pieces ship within ~ 1-3 business days of purchase.  these are estimates only, orders may ship earlier or later depending on production and fulfillment capabilities
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we ship domestically and internationally, shipping rates and speeds are selected by you during checkout

all orders are shipped via USPS, UPS or DHL. we offer complimentary shipping on orders over $200 shipped to destinations within the U.S. for orders shipped to destinations outside the U.S., the shipping cost displayed at checkout does not include any duties, taxes, or other fees that may be assessed on the shipment, all of which are the customer’s responsibility. natura human is not responsible for any duties, taxes, or other fees that may be assessed on international shipments.

please note, we are not responsible for any lost or stolen packages once they have been shipped. if your package is lost, please contact us and we will do our best to help

orders within the U.S. may be returned for store credit within 11 days of delivery, excluding items subject to final sale.

the following orders are final sale:

- made to order jewelry
- custom jewelry
- orders purchased with store credit
- international orders

to prevent silver from oxidizing, we recommend you to mostly avoid water contact in your jewelry. storing your jewelry in a bag or box will prevent tarnish. gently clean handmade jewelry with a polishing cloth

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as your jewelry is delicate by nature, please take good care so your treasures will last